Support
We're happy to help with anything about DupSweep.
Email: info@kaliyuga-apps.nl
We aim to reply within a few business days.
Tip: you can also tap Tip, suggestion or complaint inside the app — it pre-fills an email with your device details so we can help faster.
Frequently asked questions
Is it safe? Could I lose photos?
Nothing is deleted without your confirmation, and iOS asks you to confirm too. Deleted photos move to your "Recently Deleted" album and can be recovered there for 30 days. We still recommend keeping a backup (for example iCloud Photos).
Are my photos uploaded anywhere?
No. All analysis happens entirely on your device. Your photos and videos are never uploaded, and the app contains no ads or trackers. See our privacy policy.
What does it cost?
The app is free to download and scan. On iPhone, a one-time purchase of €8,99 unlocks unlimited cleanup — there is no subscription. The purchase is tied to your Apple ID and can be restored on your other devices.
I bought it on another device — how do I restore it?
Open Settings inside the app and tap "Restore purchase", or tap "Restore purchase" on the unlock screen. Make sure you're signed in with the same Apple ID.
How do I get a refund?
Refunds for App Store purchases are handled by Apple. Go to reportaproblem.apple.com, sign in, and request a refund there.
Nederlands: ook in het Nederlands te bereiken via hetzelfde e-mailadres.